Features

Everything a good front desk does. Nothing it forgets.

ConverslyAI is one system: it answers, it decides, it books, it records, it tells you. Below is what each of those actually means.

The conversation

It talks. It doesn't read out a menu.

Audio streams both ways in real time, so the caller can interrupt, change their mind, or trail off mid-sentence and still be understood. Average time to first word: under half a second.

  • Interruptible — no waiting for the beep
  • Hindi, English and the mix of both people actually use
  • Marathi, Tamil, Telugu, Bengali, Gujarati and Kannada on request
  • Pick the voice — warm, brisk, formal — and the opening line
Incoming+91 98214 •• ••41
00:27
CallerBhaiya, aaj shaam ka koi slot hai?
ConverslyAIAaj shaam 6:30 aur 7:15 khaali hai. Kaunsa theek rahega?
CallerActually make it tomorrow morning instead.
ConverslyAIKal subah 10:30 book kar diya. Confirmation WhatsApp par bhej raha hoon.
Booking

It doesn't take a message. It takes the booking.

Live calendar check

Reads your Google Calendar during the call and only offers slots that are genuinely open. Two callers can't grab the same one.

Your rules, respected

Service durations, buffer time between jobs, lunch breaks, weekly off, which staff member does what.

Confirmation on WhatsApp

The caller gets date, time, address and a map link before they hang up. Reminder goes out the day before.

Reschedules and cancels

Finds the existing booking from the caller's number and moves it. Your calendar updates instantly.

Collects what you need

Name, service, preferred branch, vehicle number, flat number — whatever fields your business runs on.

Payment links

Send a Razorpay link for booking amounts or advances directly after the call, if you take them.

After the call

You find out what happened without listening to anything.

Every call lands in the dashboard within a minute of hanging up, already read and sorted for you.

Recording

Full audio, playable in the browser, downloadable.

Transcript

Turn by turn, searchable across every call you've ever had.

Summary

Two lines on what the caller wanted and what was agreed.

Action items

What still needs a human — quote to send, callback owed, part to order.

Caller sentiment

Flags the calls that went badly so you can ring that person back the same day.

Daily digest

One WhatsApp message each evening: calls taken, booked, missed, escalated.

Export anywhere

Push every call into Google Sheets, Zoho or your own system over webhooks.

Outbound

It can make the calls too.

Enquiry lists go cold in a day. Give ConverslyAI the list and it works through it — dialling, qualifying, booking, and handing you only the people worth a personal call.

  • Upload a CSV or connect your enquiry form
  • Calls only inside the hours you set
  • National DND registry and your own opt-out list honoured
  • Retries no-answers on a schedule, then stops
TimeFollow-upOutcomeDuration
11:02Website enquiry, 2 days oldBooked1:14
11:09Website enquiry, 2 days oldCallback0:22
11:15Old customer, 6 months idleBooked0:58
11:21Old customer, 6 months idleNot now0:31
Control

You stay in charge of what it says.

Plain-language script

Write instructions the way you'd brief a new employee. Change them and the next call uses the new version.

Business hours & forwarding

Ring your staff first and let the AI catch what they miss, or have it answer everything after 7 PM. Per day, per branch.

Escalation rules

Decide exactly which calls go to a human, and to whose phone, at what time of day.

Team accounts

Owner, manager and staff roles. Managers see their branch only; you see everything.

Multiple branches

Separate numbers, calendars, timings and scripts under one login, with combined reporting.

Data you can delete

Indian data centres, encryption at rest, and a delete button that actually removes the recording and transcript.

Integrations

Works with the tools already running your day.

ToolWhat it doesPlan
Google CalendarReads availability and writes confirmed bookingsAll plans
WhatsAppConfirmations, reminders and your daily call digestAll plans
Google SheetsEvery call appended as a row, liveAll plans
Zoho CRMCreates and updates leads from callsGrowth & Scale
RazorpaySends payment links for advances and booking amountsGrowth & Scale
Webhooks & REST APIPush call data into anything you already runGrowth & Scale

Easier to hear than to read about.

We'll set up a demo line with your services and timings on it, and you can call it yourself.